About Us:
We are a retail home health medical supply store in the Heights area of Houston, Texas. We provide medical supplies such as oxygen, wheelchairs, orthopedics, walkers and much more to our customer base. We have been at this location for more than 15 years.
Our team is laid back and loves to build relationships with our staff and customer base. If you are an energetic, social and friendly individual then you will get along incredibly well with our team!
Job Overview:
We're looking for a friendly and customer-oriented individual to fill the role of Client Support Specialist within our team. As a Client Support Specialist, you'll play a key role in delivering outstanding sales and customer service assistance within our retail store.
This position offers the perfect chance to thrive in a dynamic setting and make meaningful contributions to our company's growth. You'll have the opportunity to collaborate directly with the owner of the business and progress towards managing the store with other staff.
Our staff makes a direct impact on the lives of people in our community and assists those who need medical supplies urgently in order to take care of their loved ones at home.
Requirements / Responsibilities for this role:
- Speaking fluent Spanish is required
- Work experience in sales and/or customer service is required
- Prior knowledge of medical supplies preferred but not required
- Excellent communication skills, both verbal and written
- Ability to effectively deal with customers in a professional manner
- Proficient in conducting sales transactions, including upselling and cross-selling
- Strong sales skills, including the ability to guide customers and close sales
- Experience with operating a cash register and handling financial transactions accurately
- Provide exceptional customer service by addressing inquiries and ensuring customer satisfaction
- Maintain a clean and organized retail environment
- Assist in inventory management, including restocking shelves and conducting regular inventory counts
- Collaborate with team members to achieve sales targets and store objectives
- Stay informed about product knowledge and industry trends to better assist customers
- Adhere to company policies and procedures, including compliance with safety and security protocols
Working Hours:
- Monday (9am to 6pm)
- Tuesday & Wednesday (9am to 5pm)
- Thursday (Off)
- Friday (9am to 5pm)
- Saturday (10am to 5pm)
- Sunday (Off)
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: No less than 40 per week
Benefits:
Compensation package:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Language:
Ability to Commute:
- Houston, TX 77008 (Required)
Work Location: In person