Ability to interact with people who are under physical and/or emotional stress and maintain a calm manner in stressful and emergency situations
Ability to make decisions and to act quickly in dangerous or emergency situations; exercise sound judgment
Ability to exercise discretion in handling confidential information
Ability to follow oral and written instructions; ability to read, write and comprehend the English language
Ability to gather information through questioning individuals and to accurately record information provided
Ability to utilize investigative techniques to obtain information
Understand and apply the laws, rules, policies, and regulations governing assigned activities
Ability to analyze and determine the applicability of data, to draw conclusions, and to make appropriate recommendations
Ability to operate a motor vehicle and have a valid driver's license
Basic knowledge of MS Office products including MS Word, Excel, and PowerPoint
Ability to perform normal duties with minimal supervision