- JOB TITLE: PROGRAM SUPERVISOR
SUMMARY:
Under the direction of the Program Manager, organize, direct and implement the activities and operations of the Madera County Workforce Investment Corporation; plan, track, coordinate and oversee the implementation of assigned projects of varying length, purpose and complexity; train, supervise and evaluate the performance of assigned personnel.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Organize and direct the activities and operations of the Madera County Workforce Investment Corporation; participate in the development and implementation of agency policies and procedures; initiate, implement and coordinate assigned projects.
Prepare and maintain a variety of reports, contracts, records and files related to assigned activities and personnel; research and interpret data and reports for staff contained in State
Data System.
Track the implementation of assigned projects and distribute appropriate reports outlining the implementation status updates and resulting outcomes; assist in the development of strategic and technical plans and budgets required for special projects. Assist with program monitoring and evaluation; coordinate with Manager to prepare for external reviews by State or Federal personnel.
Monitor day to day operations of assigned project activities and implement necessary alterations to program operations as directed; monitor client files for program compliance under the Workforce Innovation and Opportunity Act (WIOA) and/or any other special project.
Interpret and explain program rules, regulations, and policies to sub-contractors, clients, supervisors, organizations and the general public.
Train, supervise, and evaluate the performance of assigned staff; screen, interview and recommend new employees for hire; recommend staff assignment, reassignment, promotion, demotion, or disciplinary action, up to and including dismissal.
Review and approve client eligibility for programs under the WIOA and/or any special project.
Input and update participant, employer, and various other WIOA data in a State Data System
(CalJOBs); initiate queries and generate regular and periodic computerized reports for staff and management; assure accuracy of input and output data; submit electronic data to the State monthly and/or quarterly.
Participate in CalJOBS ETPL and MIS user group meetings, as assigned; pull and transmit various data files to partner organization, as directed.
Oversee office operations in the absence of the Program Manager.
OTHER DUTIES:
Communicate with administrators, personnel, and outside organizations to coordinate activities, resolve issues and conflicts and exchange information; act as a liaison to organizations, agencies, and other entities regarding assigned projects.
Operate a computer and assigned software; operate other office equipment, as necessary; drive a vehicle to conduct work, as needed.
Attend and/or conduct a variety of meetings, conferences, workshops, and training sessions, as assigned.
This job description is only a summary of typical functions and is not exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The duties, tasks, and responsibilities may differ from the above job description, and other duties, as assigned, may be part of the job.
KNOWLEDGE AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE OF:
- Challenges affecting culturally, ethnically, demographically and economically diverse segments of population.
- Legislation, regulations, policies, and guidance affecting the operation of the local workforce development system.
- Principles and techniques of record management.
- Available community resources and local labor market statistics.
- Effective methods and techniques for monitoring and evaluating programs and special projects.
- Principles and practices of effective administration, project management, supervision and training.
ABILITY TO:
- Perform complex tasks and to prioritize multiple projects.
- Gather data, compile information, and prepare reports.
- Train, supervise and evaluate the performance of assigned staff.
- Communicate effectively both orally and in writing.
- Interpret, apply and explain rules, regulations, policies and procedures.
- Establish and maintain cooperative and effective working relationships with others.
- Operate a computer and assigned office equipment.
- Analyze situations accurately and adopt an effective course of action.
- Coordinate scheduling of activities and services and resolve scheduling conflicts as needed.
- Provide technical assistance and resource information to staff.
- Effectively use community resources for research, planning and disseminating information.
- Work independently with minimum supervision.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: bachelor’s degree in business or public administration, sociology or a related field AND three (3) years of responsible technical or project-based experience in a public or non-profit organization. Knowledge of project management principles and practices. Workforce development experience preferred.
LICENSES AND OTHER REQUIREMENTS:
Valid California Driver’s License.
Must pass background check and Correctional facility clearance.
WORKING CONDITIONS:
The physical demands and work environments characteristics described here are representative of those an employee will encounter when performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENT:
Indoor office environment.
Travel both within and outside of the County for employment purposes.
Participation at outdoor community events.
Meet within Correctional facilities.
7/28/2022
PHYSICAL DEMAND:
Communicating to exchange information in person or on the telephone.
Sitting, standing, or walking for extended periods of time.
Operate a computer and effectively utilize a variety of software and on-line tools.
Reading a variety of materials.
Reaching with hands and arms or bending at the waist to retrieve documents/files.
Lifting or carrying up to 10 lbs.
Employer Benefits:
- Sick Leave: Earned at 8 hours per month.
- Vacation: Earned at 8 hours per month.
- Health benefits: Eligible for medical, dental, and vision coverage at no cost to employee.
- Retirement: Eligible to participate in a deferred compensation 457 retirement plan after successful completion of the introductory period. Employee will have 30 days to enroll from the date of eligibility. Employer contribution is 6% if the employee agrees to the minimum employee contribution of 3%. If employee chooses to “opt out” within the first 30 days of enrollment, the employer contribution will be reduced to 2%.
- Employee Assistance Program: Eligible for behavioral health services and referrals, legal consultation and identify theft recovery, financial consultations, and family assistance resources and referral programs at no cost to employee.
- Life Insurance: Eligible for a $50,000 life insurance policy at no cost to employee.
Required Application Materials:
To be considered, applicants must submit:
- Application Cover Letter
- Completed Workforce Investment Corporation Application Form (obtain from contact)
- Current Resume
- A Minimum of Two Professional Reference Letters (dated within 60 days of the date of your application submission)
Application materials are available from:
Bertha Vega, Program Manager/EEO Officer
Madera County Workforce Investment Corporation
2037 West Cleveland Ave Madera, CA 93637
(559)662-4508
Application materials may be mailed, hand-delivered, or emailed to be considered. Completed applications should be submitted to the individual and address above. If emailing your application materials, please send them to HR@maderaworkforce.org.
Completed application packages received by the deadline will be screened against the position qualifications. Only the most qualified applicants, based on the information provided in the application package, will be invited to participant in the oral panel interview (date to be determined).
The Madera County Workforce Investment Corporation is an equal opportunity employer. All qualified individuals are encouraged to apply. Auxiliary aids and services are available, upon request, to individuals with disabilities.
Job Type: Full-time
Pay: $66,560.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- technical or project-based exp. in public or NP org: 3 years (Required)
- Nonprofit management: 3 years (Required)
Work Location: In person