Customer Service / Marketing Associate
Position :Customer Service /Marketing Associate
Location: City of Industry
Salary: DOE
Job Type: Full Time
We are looking for Customer Service/ Marketing associate with an enthusiastic approach to helping others. S/he should also have a high level of integrity, and be both detail oriented and good with numbers. Excellent communication skills, and knowledge of Windows / Microsoft Office Systems are required. AA degree or better is needed to apply.
Must be Bilingual in English / Mandarin / Cantonese plus
Duties include but are not limited to:
- Order Entry
- Responding to customer inquiries by phone or email.
- Researching Customer Compliance & updating as needed.
- Resolving customer issues within a timely manner.
- Account Maintenance
- Processing Returns & Credits.
- Marketing Presentation Experiences is plus
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- Industry, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service/ marketing: 1 year (Preferred)
Language:
- Mandarin / Cantonese (Required)
Work Location: In person