- Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers.
- Accurately enter all received orders and communicate any exceptions to customers.
- Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.
- Process Return Material Authorizations and Credits.
- Maintain account relationships with key decision-makers at dealer accounts.
- Create and assemble marketing materials for Sales Representatives
- Proof/edit documents as assigned.
- Complete other duties as assigned.
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
Work setting:
Language:
Ability to Commute:
- Andover, MA 01810 (Required)
Work Location: In person