The Company
We are a family-owned and operated retail establishment serving the Hamptons for over 40 years. Our three businesses include Shinnecock Smoke Shop, Shinnecock Vape Shop, and Shinnecock Cannabis Company.
Job Summary
We seek an energetic, charismatic, and dependable retail sales associate to join our growing team. You will directly assist customers, manufacture products, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience positive.
Top-notch customer service skills and the ability to learn product knowledge quickly and thrive in a fast-paced environment are also essential.
One full-time, permanent/year-round position is available.
*Must be 21+ to apply*
Full-Time is approximately 40 hours, and Part-Time is approximately 18-32 hours
Full-Time Schedule:
Tuesday 10AM-6PM
Wednesday 10AM-6PM
Friday 10AM-6PM
Saturday 8AM-4PM
*scheduled shifts are TENTATIVE and subject to change*
Supervisory Responsibilities:
None
Duties/Responsibilities:
- Greet and interact with customers
- Consult with customers to understand their needs and preferences related to merchandise
- Demonstrate and explain merchandise and suggest options suitable for the customer’s needs
- Answer customer's questions about merchandise
- Assist customers with purchase decisions
- Retrieve merchandise from the sales floor, stock room, or other inventory locations
- Process online and phone orders
- Follow-up with customer phone/email inquiries
- Read and follow instructions to produce products for customers
- Collect payment using the store point of sale system
- Process returns and exchanges
- Create menus and labels
- Perform other duties as assigned
Required Skills/Abilities:
- Verbal communication with customers, coworkers, and management
- Excellent active listening skills
- Excellent sales and customer service skills
- Knowledge of the merchandise sold
- Ability to anticipate customer's needs
- Ability to recommend merchandise to customers
- Ability to operate, or to quickly learn, the store's point-of-sale systems
- Computer-related skills: Navigating web-commerce platforms and design programs
Education and Experience:
- High school diploma or equivalent
- Previous retail experience is preferred
- On-the-job training provided
Physical Requirements:
- Prolonged periods of standing and walking throughout the stock room and sales floor space
- Must be able to lift up to 15 pounds
- Kneel or squat frequently
- Climb ladders frequently to access the loft storage room
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Language:
Shift availability:
Work Location: In person