Island Lobster Company is owned and operated by a commercial lobstering family working closely with other harvesters to provide a true Maine dining experience.
Island Lobster Company is a popular fast paced restaurant located on Peaks Island. A short ride aboard a Casco Bay Lines ferry will transports you to Peaks Island, a vibrant summer community.
We are seeking a highly organized and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. This is a leadership role that requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.
The Front of House Manager is responsible for the daily operation of the restaurant with the major focus being guest satisfaction. This is a front of the house, direct guest-facing, hands-on position requiring the ability to train and manage a staff of up to 25 people.
The Manager will work solely from the restaurant floor and is responsible to appropriately interact with as many guests as possible to ensure guest satisfaction as well as make sure the restaurant FOH is operating smoothly. The Manager must have strong communication skills and be comfortable talking to our guests during positive and negative experiences and equally comfortable jumping behind the bar to assist bartenders when needed. complete end of day cash out reconciliation with staff, and secure the restaurant.
Key responsibilities include:
Be on the floor during peak business hours for lunch and dinner. Peak business times are defined as 11-3pm for lunch and 5-8p for dinner.
Coordinate and oversee all front of house staff. Responsible for all closing side work has been done,
Conduct frequent and consistent guest table visits.
Make cuts to staffing levels based on business volume.
Communicate frequently with BOH and assist in coordinating BOH staff.
This is a seasonal role starting late April through mid-October.
This position offers parking and ferry boat pass.
Job Types: Full-time, Seasonal
Pay: From $25.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience level:
Restaurant type:
- Bar
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person