Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve customer complaints in a professional manner
- Keep records of customer interactions and transactions
- Communicate and coordinate with internal departments
- Upsell products and services when appropriate
- Conduct outbound calls for follow-ups and customer satisfaction surveys
Skills:
- Excellent customer service skills
- in preferred
- Ability to analyze situations and provide effective solutions
- Strong written and verbal communication skills
- Proficient in phone etiquette and outbound calling
Requirements:
- Previous experience in customer service is a plus
- Proficiency in Microsoft Office Suite
Benefits:
- Competitive salary
Join our team and make a difference in our customers' experience! Apply now to be part of our dynamic Customer Service team.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Experience level:
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Ability to Commute:
- Lake Worth Beach, FL 33460 (Required)
Ability to Relocate:
- Lake Worth Beach, FL 33460: Relocate before starting work (Preferred)
Work Location: In person