Eastern Propane & Oil is Hiring a
Customer Service Representative for our office in Loudon, NH!
Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!
Platinum level status for Veteran friendly employers
Why choose Eastern for your Career?
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Our Company Culture
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Extensive Benefits including 100% paid insurance options
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Matched 401k options
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Employee & Family Fuel Discounts for your home
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3.5 Weeks Paid Time Off + Paid Holidays
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Complimentary Coffee & Thanksgiving Turkey
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Summer Hours
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Bonus programs, incentives, and more
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Additional Voluntary Benefits including Pet Insurance!
This position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.
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Accurately and appropriately manage and respond to customer questions, concerns and inquiries
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Take incoming calls from Delivery Drivers and provide dispatch support
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Timely and accurate managing of the delivery call scheduling and dispatching
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Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts
Join the Eastern Family!