Job Summary:
Michael J. Adams, P.C. is searching for a bilingual preferred, smart, organized, and goal-oriented call representative. This person must be committed to customer service and quality work performance.
Essential Job Functions:
To negotiate payment arrangements and prepare legal documents needed for settlements.
- Review each account and determine what steps are necessary to resolve in a way that works for all parties.
- Use critical thinking and problem solving skills to overcome obstacles and successfully solidify payment commitments.
- Create a great customer service experience for every call.
- Adhere to quality standards and ensure compliance with the applicable laws and regulations that govern third party collections.
- Meet or exceed monthly performance goals.
- Regular and predictable attendance
- Able to handle fast paced environment, high volume of calls and drafting agreements.
- Minimum of 150 calls a day.
Benefits:
We offer competitive hourly pay, monthly bonus opportunities, paid training, paid company holidays, PTO, Medical, Dental, Vision and Life Insurance
Qualifications:
- High school or equivalent education
- Pass background test
- Pass drug test
Job Type: Full-time
Required education:
- High school or equivalent'
'Work Location:
- One locationWork RemotelyNo
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Schedule:
Work Location: In person