**Pay will be higher with experience
Benefits include; Medical, Dental, Vision, Tuition Reimbursement, 403b Retirement Savings, PTO, Free Scrubs
POSITION DESCRIPTION:
Provides professional nursing care for patients following established standards and practices, which can include triage (telephone and walk-in visits), and care needs that transpire between office visits. Demonstrates professional clinical leadership and oversight within the scope of the RN role.
ESSENTIAL JOB FUNCTIONS:
The following job functions may not be the responsibility of all RN’s. Some RN’s will be assigned work that has more focused responsibilities (example: prior authorizations or indirect work supporting a provider inbox.)
- Responsible for efficiently triaging patient needs via telephone and during visits according to IHA's Policies and Protocols.
- Documents clinical findings in a clear and concise manner according to IHA Policy.
- Utilizes critical thinking skills within the scope of licensure to appropriately assess patient needs and involves providers as appropriate.
- Enters orders (medication, laboratory, radiology, referrals) according to provider direction and as per state, local and professional guidelines.
- Follows clinical and nursing protocols as applicable.
- Schedules patient appointments as applicable.
- Encourages patient portal usage and supports where needed.
- Provides scope-appropriate nursing education during all patient interactions.
- Consults with providers and other extended care team members (Care Management, Embedded Pharmacy, Behavioral Health and Nutrition) and external case managers as appropriate to effectively ensure quality patient care.
- Supports physician and advanced practice providers with indirect work according to protocol. This includes and is not limited to test results/orders management.
- Assesses patients for gaps in care for preventative and disease management needs.
- Ensures patient medication list is accurate, completes medication reconciliation and processes refill requests per protocol.
- Works with the entire care team to co-manage indirect patient work according to Standard Work Instructions.
- Collaborates with insurance, DME, home care and all other care partners to ensure patient needs are met.
- Reviews patient medical history to identify supporting documentation relevant to ordered services and procedures to assist with or complete prior authorization process.
- Assists patients with resources for any social influences of health needs.
- Participates in process improvement projects within the office/department.
- Serves as a resource to clinical office/department staff within scope of RN role; may direct the work of LPN and Medical Assistant staff as needed and appropriate based on role/scope.
- May perform clinical support tasks as outlined on the Clinical Support Staff Scope of Practice document.
- Supports other offices, attends required meetings and training, and participates in committees as requested.
- Attends weekly patient care meetings and attends daily huddles as applicable.
- Assumes additional duties as required.
ESSENTIAL QUALIFICATIONS:
Graduate of an accredited Registered Nurse program.
Valid, unrestricted RN license in the State of Michigan. Valid CPR certification.
1-2 years of clinical experience in a medical or physician office preferred. Previous nursing experience not required.
Job Type: Full-time
Pay: From $28.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Medical specialties:
Physical setting:
Standard shift:
Weekly schedule:
Experience:
- Medical Office Experience: 1 year (Preferred)
- EMR Systems: 1 year (Preferred)
License/Certification:
Ability to Relocate:
- Pontiac, MI: Relocate before starting work (Required)
Work Location: In person