Job Overview:
We are seeking a Full Time Wellness Associate to join our team. The ideal candidate will have a strong passion for promoting pet health, excellent customer service skills, and the ability to provide expert advice on holistic pet care. This role involves interacting with pet owners and offering recommendations for products and services that contribute to the overall well-being of pets.
Qualifications:
Experience in customer service or retail sales is preferred. You must be willing and able to consistently follow company policies and procedures, reliably carry out assigned duties, and behave in a positive, upbeat, helpful manner.
Training:
There is a required 30-hour extensive in-store training period that must be successfully completed. In addition, we regularly hold pet product-training courses that you are required to attend, as well as occasional in-store training sessions. You will also receive on-the-job instruction from your managers.
Duties include:
- Greeting all customers that walk into Pet Evolution
- Engage with customers to understand their pets' health and wellness needs
- Managing the check-in and check-out process for grooming and walk-in services
- Promoting and selling Good Life memberships
- Being comfortable overcoming objections
- Operating a computerized cash register and accurately and efficiently completing transactions, as well as precise daily sales reconciliations
- Professionally answering phone calls and providing accurate information
- Cleaning the facility and equipment.
- Stocking and organizing merchandise
- Continual education about pet products
Physical Requirements:
You must be able to lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carryout for customers.
Hourly Range:
Wellness Associates Salary Range is Based on Previous Work Experience.
Employee Benefits:
- Generous employee discount
- Flexible hours
- Fun work environment.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
- Pet care: 1 year (Preferred)
Work Location: In person