Ithaca Animal Hospital, a multi-doctor, small animal practice, is searching for a Veterinary Receptionist to join our exceptional team. Prior veterinary, humane society, or other animal-related experience is preferred, however, we’re also open to training.
We are looking to hire full-time, Monday-Friday schedule, approximately 32-35 hours per week.
Background and experience:
- Comfortable around small animals (dogs and cats)
- Empathetic and caring personality with excellent customer service skills
- Team player who is productive, dependable, focused, and detail-oriented
- Committed to a career in veterinary medicine with interest in growth and ongoing training
- Candidates must have EXCELLENT telephone manners (polite and professional in all interactions with clients)
- Familiar with (or eager to learn about) the veterinary field (Fear Free patient handling, terminology, procedures, medical conditions, etc.)
Responsibilities:
- Client service and communication
- Welcoming and discharging patients
- Collaboration with other team members
- Managing phone lines
- Booking appointments
- Setting up new clients and patients
- Over-the-counter sales
- Financial transactions
- General front desk duties (email, faxing, filing, etc.)
- Ensuring that the reception area of the hospital is always clean and presentable
- Attention to detail and awareness of surroundings, noticing areas of need within the practice
Full-time benefits:
- Compensation: $12 - $14/hour (based on experience)
- Health insurance: Medical, dental, and vision insurance (with HSA option)
- Paid time off
- 401k options
- Personal pet discounts
- Life insurance and disability
- Employee Assistance Program
- Career growth potential
- And more!
An inside look at our hospital:
We are a busy, three-doctor practice that has been providing loving care for more than 50 years! Our entire staff understands the importance of relationships building and treats our patients and each other like family. Friendliness and an eagerness to jump in where needed are two important characteristics of our team. We work hard, are team-oriented, and do our best to ensure everyone enjoys their time at our practice. Multiple members of our staff have been with us for years, and we utilize our team to their fullest to ensure career satisfaction and continued growth. We are a full service, well-equipped, small animal practice that primarily provides general wellness, soft tissue surgery, and dentistry services. We have excellent room for growth and encourage lifelong learning—in fact, one of our doctors is undergoing training to expand our orthopedic services!
Next steps:
Join our team at Ithaca Animal Hospital and become a part of our commitment to providing exceptional veterinary care in central Michigan.
APPLY TODAY to contribute your skills and passion to our mission of promoting the health and well-being of pets in our community.
#FTP
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Monday to Friday
- No weekends
Work setting:
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person