Position Summary
Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
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Accepts retail and commercial deposits, loan payments, processes checking and savings account withdrawals.
- Cashes checks.
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Maintains an adequate cash drawer supply at all times; this includes buying and selling currency from the vault as necessary.
- Balances cash drawer in accordance with Bank procedures.
- Answers customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line.
- Provides additional products including Official Checks and Money Orders.
- Assists customers in accessing safety deposit boxes.
- Maintains the highest level of confidentiality with all customer information.
- Promotes the Banks products and services.
- Records and processes deposits left in the night depository.
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Assists in the balancing of cash in the automated teller machine.
- Responsible for following the Banks branch opening and closing procedures.
- Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
- Performs as a team member in allocating and coordinating the work flow.
- Contributes to the fulfillment of branch and company objectives and goals.
- Complies with all company policies, procedures and regulations.