Our client, a financial services and digital payments company, is seeking a Recruiting Operations Specialist, Process Improvement.
This position is a 6-month remote contract. You must be able towork in the USA and have no H1B Visa status. The hourly rate is $53.79 + paid holidays through Talent Table.
Job Description:
- Conduct comprehensive qualitative and quantitative analyses to identify opportunities for enhancing processes and business operations as they relate to our talent and recruiting functions.
- Develop and propose actionable talent and recruiting process improvements, overseeing technical implementation in the Greenhouse where necessary.
- Lead talent and recruiting process improvement projects from inception to implementation, employing a structured approach including process discovery, data analysis, user interviews, and process mapping.
- Evaluate the impact of talent and recruiting process changes using key performance indicators (KPIs) such as quality control, cost reduction, customer satisfaction, etc., providing regular reports to stakeholders.
- Ensure transparent communication and project status updates, delivering constructive feedback and comprehensive reporting on key objectives.
- Effectively manage change within owned projects, navigating stakeholder expectations and fostering a culture of continuous improvement.
- Foster close collaboration with cross-functional teams, including the Talent, Recruiting Coordination, Project Management Office, Strategy and Planning, People Analytics, and Operations and Technology departments.
Skills:
- Demonstrable experience in process improvement, focusing on Talent and Recruiting Operations.
- Proven expertise in change management, adept at navigating organizational transitions and mitigating resistance.
- Strong understanding of risk management principles, capable of identifying and mitigating potential risks throughout project lifecycles.
- Exceptional stakeholder management skills, with a track record of building productive relationships across diverse teams and levels of seniority.
- Solid experience in project management, with the ability to effectively prioritize tasks and manage competing deadlines.
- Familiarity with ticketing and information management systems, facilitating efficient project tracking and documentation.
- Comprehensive experience with Talent and Recruiting tools such as Smart Recruiters, Greenhouse, and Workday.
- Minimum of 5 years of experience in roles encompassing Process Excellence, Reporting, or Business Analysis within Talent and Recruiting functions.
- Proven experience in implementing scalable processes and managing multiple concurrent projects.
- Ability to thrive in a fast-paced environment, maintaining composure and focus amidst high volumes of activities.
- Collaborative mindset, with a natural inclination towards building partnerships across global teams.
- Strong initiative and goal-setting abilities, driven by a desire to achieve personal and professional growth.
- Demonstrated commitment to data-driven decision-making and a proactive approach to driving systemic change.
- Empathetic approach to problem-solving, with a genuine interest in understanding and addressing user needs.
- Exceptional organizational skills, capable of managing multiple projects through to successful delivery.
- Passion for standardization, scalability, and automation and a commitment to continuous improvement.
Job Type: Contract
Pay: $53.79 per hour
Schedule:
Experience:
- Process Design: 2 years (Required)
- Workday: 2 years (Required)
- Greenhouse ATS: 2 years (Required)
Work Location: Remote