Patient Representative
At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a full-time Patient Representative based out of our West Des Moines clinic.
Responsibilities include:
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Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
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Patient registration and dismissal.
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Answering telephone calls in a clear professional manner.
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Making, canceling, and rescheduling patient appointments.
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Gathering, verifying, and entering demographic and insurance information.
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Collecting payments and issuing receipts.
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Opening and/or closing the clinic according to scheduled rotation.
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Maintaining patient records according to HIPAA guidelines.
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Effectively interacting with co-workers, physicians, and patients.
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Performing other duties as needed.
Qualifications include:
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Ability to demonstrate strong patient service skills.
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Ability to effectively enter information into a variety of computer programs.
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Ability to portray a professional attitude and appearance.
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Ability to demonstrate strong verbal and written communication skills.
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Ability to thrive in a fast-paced environment.
Preferred (but not required) qualifications:
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Previous experience in a medical office.
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Previous experience with an electronic medical record or medical office software.
If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.
EOE