We are seeking a friendly and organized Host/Host to join our team for this summer season. The ideal candidate will have a passion for providing exceptional customer service in a fast-paced hospitality environment.
- Greeting guests
- Welcoming customers with a smile and making them feel welcome.
- Customer service
- Ensuring guests have a positive experience from start to finish.
- Reservation management
- Taking reservations and efficiently managing them to maximize covers in the Resy system, work with iPad.
- Seating guests
- Seating guests in a timely manner and escorting them to dining and bar areas.
- Providing information
- Giving guests menus and explain if they asked.
- Keeping things organized
- Making sure tables are cleared (check with the busser) and set for the next party, and helping out wherever needed.
Other responsibilities include: answering phone, thanking guests as they leave, and maintaining cleanliness. Hostesses should have strong organizational and people skills to ensure guests have a good experience.
Experience:
- Previous experience in food service, hospitality, or related field preferred
- Strong communication skills with the ability to interact effectively with guests
- Familiarity with a reservation system Resy is a plus
- Excellent customer service skills with a friendly demeanor
- Proficient in phone etiquette and reservation management
Shifts:
Saturday 10:15 am – 2:30 (3:00 pm)
Saturday 4:45 pm – close (9:30 – 10:00 pm)
Sunday 10:15 am – 2:30 (3:00 pm)
Friday 4:45 pm – close (9:30 – 10:00 pm) if we need as a cover
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 15 – 20 per week
Physical setting:
- Upscale casual restaurant
Shift:
- 4 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Weekends only
Ability to Commute:
- Chicago, IL 60618 (Required)
Work Location: In person