Customer Service Rep.
We are hiring an Experienced Phone Sales Rep. to join the #1 Team In San Bernardino.
*(Real Estate experience is not required.)
Ponce & Ponce Realty, Inc. is expanding, and we are looking for driven self-starters like you. Here at Ponce & Ponce Realty, we are disrupting the Real Estate industry. Our business model is to remove the barriers for homebuyers and homeowners.
"I Want To Get My Foot In The Door In The Real Estate Industry"
If this sounds like you, you have sold products or services on the phone, door to door, or in person. If you are looking for a position that will open the doors to an exciting real estate career. We want to talk to you!
The most successful person has sold products or services over the phone to customers. You can approach conversations with potential customers by identifying problems, providing options, and setting appointments to meet. You are comfortable with being told no and asking more questions until you get a yes. You are happy and enthusiastic about helping customers even when the conversations get tough, keeping the end goal in mind, which is 5 Star Experience. You enjoy making 100's of calls a day, learning scripts and dialogues, are goal-oriented, and are looking to grow as a salesperson. You'll love being part of Ponce & Ponce Realty.
Are you Ambitious, Energetic, Enthusiastic & Hungry? Want to get your share of these bonuses?
WHAT WE OFFER
- We train you!
- Positive, upbeat environment.
- Competitive commission plan.
- Supportive management.
- REAL ESTATE OR MORTGAGE LICENSE SCHOLARSHIPS(Ask how)
We are currently hiring, and if you are ready to get started, upload your resume, and we will set up a time to discuss further to see if you are the right fit.
RESPONSIBILITIES:
It's an exciting opportunity to become part of the fastest-growing Real Estate team in San Bernardino. We provide employees the tools to find the most up-to-date information to help buyers and sellers.
WHAT WE EXPECT FROM YOU: ( No experience, no problem. We train you)
- Work hard & Intelligent every day.
- We provide the leads. You work them thoroughly.
- Set appointments daily.
- Don't take the 1st no for an answer. Ask for the appointment at least three times.
- Provide several options to every customer.
- Identify challenges or how you can help them.
- Ask open-ended questions.
- Use the Ponce Phone Communication scripts.
- Manage incoming leads by phone, email, text, and CRM.
- Manage communication and documentation by using our CRM & Technology platforms.
- Consult with clients; discover their property desires.
- Act as an intermediary between the customers and the agents.
- Provide world-class 5 Star Customer Service to customers.
- Consistently Call New/Past Clients and Leads and ask them to buy or sell.
- QUALIFICATIONS:
We will invest in the right person with professional training, but you must have some minimum qualifications: ( We will train you)
- We offer Part-Time. (20+ hours a week.)
- Minimum 1 Year of Sales Experience.
- Appointment Setting Skills
- Phone Communication Skills ( Appointments, Identifying Challenges, Providing Options, Ok with Rejection)
- Have an excellent technical background or willingness to learn (Online / Mobile)
- Familiarity with your local area's real estate market. (We can train)
- Willingness to learn the Ponce & Ponce Realty process, use of new tools, systems, technologies, and following the company's protocol (CRM, Email Marketing)
- You always display a positive attitude, are an excellent communicator.
- Enjoy cultivating a rapport with clients.
- You are a Fast learner with the ability to think quickly on multiple levels.
- Organized, resourceful, detail-oriented, with a friendly focus on customer service
- Display excellent verbal and written communication skills
- Bilingual is a must. (English and Spanish)
About Ponce & Ponce Realty:
At Ponce & Ponce Realty, Inc., we are committed to providing our clients with 5 Star Experience. We have highly trained real estate professionals throughout San Bernardino, Ca. We understand that we live in a fast-moving world. Today's buyers and sellers need a trusted team that can guide them through the complex landscape of the real estate process. With knowledge and technology on our side, we find the most up-to-date information possible to help clients buy or sell their homes in the Inland Empire.
Salary: $16Hr + Bonuses + Possibility of Real Estate or Mortgage License Scholarship
Job Type: Part-time
Pay: From $16.00 per hour
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person