Position: Assistant Supervisor
Pay Rate: $17.50 - $18.50/HR
Full-Time (40 Hours per Week)
Join the dynamic team at Hawque Protection Group as an Assistant Supervisor and take the helm in shaping the future of security operations! We're on the lookout for a passionate individual ready to assist our Senior Supervisor in leading the charge towards excellence.
At Hawque, we don't just offer a job – we provide a pathway to growth and success. Your role will be nothing short of thrilling, overseeing and coordinating all facets of security operations at our assigned locations. From leading and motivating our dedicated Security Professionals to ensuring top-notch client satisfaction, you'll be at the forefront of excellence.
Why Choose Hawque Protection Group?
- Join our partnership with Atlanta Land Trust's "Pathway to Home Ownership" program, making your dream of owning a home a reality.
- Be part of a rapidly growing protection company dedicated to security, customer service, and professional development.
- Collaborate with skilled professionals from diverse backgrounds in corporate, law enforcement, protection, and technology fields.
- Access internal training and certification programs designed to enhance your skills and contribute to a pioneering protection company committed to improving nationwide safety.
As our Assistant Supervisor, you'll play a crucial role in coordinating supervisory, training, and operational functions at our assigned posts, ensuring compliance with post orders, client instructions, and internal procedures. To set you up for success, we provide a comprehensive week-long management onboarding course designed to equip you with best practices, tools, and guidance.
Responsibilities:
- Assist the Senior Supervisor in coordinating all aspects of executing security contracts at assigned locations.
- Assign tasks to Security Professionals and provide direction throughout the day.
- Serve as the first direct supervisory contact for site leaders or Security Professionals, addressing performance, operations, and department needs.
- Ensure proper maintenance and updating of post orders and training information.
- Conduct interviews, evaluate new employees, and provide on-the-job training.
- Oversee reports, logs, and pass downs generated by the Security Department.
- Respond to incidents and emergencies, ensuring appropriate action is taken and reports are completed.
- Identify personnel problems and forward issues to Senior Supervisor or Operations Manager.
- Make recommendations for counseling and/or disciplinary action, as directed.
- Maintain positive client/security relationships through frequent contact and support.
- Occasionally perform Security Professional duties as needed.
Qualifications:
- Minimum high school diploma or equivalent required; some college education or business classes desirable.
- 2-3 years of professional-level experience in security, law enforcement, or military.
- Valid state Guard License or ability to obtain one prior to employment.
- Energetic personality with a demonstrated ability to take initiative and manage competing assignments.
- Strong customer service orientation and ability to resolve issues professionally.
- Proficiency in writing effective reports and using Microsoft Office software.
- Ability to train, coach, and enforce post orders, security standards, and company policies.
- Outstanding verbal and written communication skills.
- Availability to work outside normal shift schedules and be accessible for emergency response.
Ready to make a difference? Join us at Hawque Protection Group and be part of a team that's shaping the future of security. Apply now and seize the opportunity for growth and success!
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Experience level:
Experience:
- Customer service: 2 years (Required)
- Security: 2 years (Required)
Ability to Commute:
- Atlanta, GA 30326 (Required)
Ability to Relocate:
- Atlanta, GA 30326: Relocate before starting work (Required)
Work Location: Hybrid remote in Atlanta, GA 30326