Q's Billiard Club - Pool Host
Job Overview:
We are seeking a Pool Host to join our team. The ideal candidate will have strong communication skills and a passion for providing exceptional customer service.
Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Organize reservations and walk-ins for billiard tables
- Keep track of hourly billiard rentals, charging customers for use and managing a waitlist
- Monitor TV screens around the restaurant, ensuring that the correct channels are playing
- Monitor the music and audio playing for guests.
- Keep area of pool host station organized and clean.
- Maintain cleanliness of pool tables and keep track of pool sticks, chalk, etc.
Skills:
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and recommend appropriate solutions
- Ability to work with our reservations and point-of-sale software.
- Strong customer service orientation with a focus on satisfaction
-Good organization skills are paramount to success in this busy environment.
Our team at Qs Billiard Club is focused on teamwork and providing a great experience for our customers. As a member of our team, we expect that you will do the same and work in a positive manner with our staff and customers.
Job Type: Part-time
Pay: $17.28 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Los Angeles, CA 90025 (Preferred)
Ability to Relocate:
- Los Angeles, CA 90025: Relocate before starting work (Required)
Work Location: In person