Job Summary:
Responsible for all facets of the business during After Hours including provide professional driver managing, dispatching, customer services, contact shop and/or vendors if needed for repairs, handle accident and injury calls
Primary Responsibilities:
- Communicate with Day Shift personnel regarding needs of company
- Dispatch company drivers and owner operators
· Communicate directly with customers and drivers to resolve issues that may arise
· Track drivers to insure loads are delivered on time
· Identify and correct issues and maintain open communication with drivers, customers and internal personnel
· Contact shop personnel or vendors as needed for breakdowns
· Handle accident and injury calls
· Utilize Peoplenet for communication
· Other Duties as Assigned
Qualifications:
· High School diploma or GED required, Associates degree in related field preferred; or minimum of 1 year of related experience and/or training; or equivalent combination of education and experience.
- Knowledge of all DOT regulations including hours of service requirements and drivers logs.
· Ability to prioritize multiple tasks in a timely and efficient manager
· Proficient with Computers and Microsoft Office
· TMW Systems, Peoplenet and Bluetree System experience helpful but not required
· Excellent interpersonal, oral and written communication skills
- Conflict management skills
· Able to work 40 + hours weekly
Working Conditions:
- Ability to remain in a stationary position for extended periods of time
- Ability to move about inside office to access files cabinets and office machinery
- Good eye/hand coordination
- Ability to use upper extremities for keystrokes and phone use for extended periods of time
- Ability to communicate effectively using an office phone with handset
- Able to lift 20 pounds multiple times daily
· Ability to meet overtime requirements during peak periods with or without advance notice
- Ability to meet internal and external training requirements as needed'
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Work Location:
Work Remotely
Job Type: Full-time
Pay: From $17.50 per hour
Schedule:
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person