Job Title: Administrative Assistant
Reports to: Director of Finance and Administration
Position Summary:
Under general supervision performs a variety of skilled clerical duties in support of management and staff.
Perform duties such as reception, data entry, forms and reports production, records maintenance, and new employee and new client paperwork processing. This job requires knowledge of the organization and management supported; familiarity with programs and services provided; and the ability to organize and produce a high volume skilled clerical work, and deliver high quality customer service.
Typical Job Duties:
- Performs a wide variety of clerical duties in support of department or site management and staff; for example, receiving visitors, answering telephones, entering data, processing paperwork, scheduling meetings, maintaining documents and files and checking in clients as they arrive and depart the worksite.
- Serves as receptionist. Greets visitors and assists by answering questions or providing written information about the organization's programs and services, or directing to appropriate individual or department.
- Answers multiple lines of telephone calls and either assists callers or forwards to appropriate individual or department.
- Compiles operational data, enters into automated processing systems and verifies accuracy.
Minimum Qualifications:
- High School Diploma or G.E.D.;
- One or more years of experience providing clerical support and customer service
- Computer literacy including knowledge of word processing and spreadsheet software
- Skills to enter or lookup and retrieve data from multiple, related systems and databases
- Oral and written communication skills to provide factual and procedural information, and to understand and follow instructions
- Fundamental mathematical ability including addition, subtraction, multiplication, and division
- Flexibility to respond to changing work priorities and handle multiple requests at the same time
- Demonstrated organizational, problem solving and common sense skills
- Ability to act responsively to customer inquiries and requests, and escalate appropriately
Job Type: Full-time
Pay: $18.00 - $21.77 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Cary, NC 27513: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: In person