**Overview:** We are seeking a skilled Front Desk Supervisor to join our team. The ideal candidate will have a strong background in hospitality, customer service. If you are a multilingual individual with a passion for guest services, this is the perfect opportunity for you. **Duties:** - Help oversee all front desk operations and ensure exceptional guest experiences - Manage reservations, check-ins, and check-outs efficiently - Train and supervise front desk staff to deliver outstanding customer service - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain a clean and organized front desk area - Utilize phone systems and hotel management software effectively **Skills:** - Proficiency in multiple languages is advantageous - Strong customer service skills with a focus on guest satisfaction - Previous experience in front desk operations within the hospitality or resort industry - Familiarity with hotel management systems and phone systems - Excellent communication and interpersonal abilities Join our team as a Front Desk Supervisor and be part of a dynamic environment where your skills in customer service and hospitality will shine.
Job Type: Full-time
Pay: $14.26 - $16.00 per hour
Benefits:
Schedule:
- Evenings as needed
- Monday to Friday
- Rotating weekends
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Hattiesburg, MS 39402 (Required)
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person