ALL APPLICANTS MUST SUBMIT AN APPLICATION AT JOBS.JCP.COM
Enterprise Fulfillment:
- Monitors the Enterprise Fulfillment application, picks merchandise orders, and acknowledges completion
- Accurately packs orders in accordance with packing requirements
- Completes all Ship from Store and Buy Online Pick Up in Store activities in a timely manner
jcp.com Operations:
- Researches jcp.com order shortages/overages & completes shipment check-in
- Assists with the jcp.com return processes
- Completes order binning and system reporting to complete the jcp.com processes
- Assists with overall organization and maintenance of jcp.com stockroom
- Processes jcp.com order delivery and returns transactions
Customer Service & Sales:
- Greets and assists customers in finding products and delivers outstanding customer service
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems
- Actively promotes company products and services
General Operations:
- Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory -
- Participates in annual inventory processes
Performance Standards:
- Supports company shrink and safety initiatives
- Consistently meets established performance standards for the role on a consistent basis, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Job Type: Part-time
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- Day shift
- Every weekend
- Monday to Friday
Work Location: In person