As an Inside Service Sales Rep at Keystone CSA, you will be key customer contact with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our HVAC Service Department for commercial information technology (IT) centers. Its a great job for an ambitious professional who has an interest in the data center industry, who can build long term relationships and provide outstanding customer service. If you are knowledgeable about HVAC services and eager to make an impact, we want to hear from you!
Duties and Responsibilities:
- Create accurate and competitive service repair quotes.
- Research products / services; coordinate with field service staff for existing product information.
- Coordinate with vendors for material pricing, availability, and orders.
- Process sales orders into CRM system efficiently.
- Receive and stage parts for field service staff pickup.
- Process completed sales orders and send to billing department.
- Perform other duties as requested in order to maintain our high level of customer service through timely and effective teamwork.
Required Skills / Abilities:
- Knowledge of HVAC/R equipment and products.
- Proficiency with office equipment - computers, printers and scanners
- Advanced skills in MS Office (Excel and Word)
- Efficient time management skills and ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Ability to complete basic math applications.
- Analytical skills for product and equipment research.
- Strong organizational skills with the ability to multi-task.
- Forklift experience preferred.
- Ability to lift up to 50 lbs regularly and 75 lbs occasionally.
Requirements:
- 18 years of age or over. High School Diploma or GED
- Can successfully pass a criminal background check and drug test.
- 1-2 years of previous retail / wholesale or customer service experience.
Benefits:
- Medical Insurance
- Profit-Sharing
- 401k retirement plan
- Vacation, Sick Leave, and Paid Holidays.
- Annual Bonus based on performance.
About Us:
Keystone Critical Systems & Advisors is a Florida GENERAL AND MECHANICAL contracting firm specializing in the infrastructure support of the data center electronic environment. Services include data center design, budgeting, construction, installation, on-going maintenance and repair of mechanical equipment, including HVAC systems, back-up power and generators.
We are a company providing the highest quality of construction and maintenance services to South & Central Florida since 2003. We are committed to ensuring our customers receive professional and reliable service in a timely manner. In order to provide this high level of service, we must attract and retain employees who care about our company, customers, vendors and each other. We strive to provide growth opportunity and fair compensation to ensure that our employees are treated professionally and feel appreciated.
Job Type: Full-time
Pay: $20.00 - $29.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Experience:
- General / Mechanical / Electrical Contracting Industry: 1 year (Required)
- Sales: 1 year (Required)
Ability to Commute:
- West Palm Beach, FL 33409 (Required)
Ability to Relocate:
- West Palm Beach, FL 33409: Relocate before starting work (Required)
Work Location: In person