Clason Point Partners Inc. (CPP) has an opening for an Administrative Support Clerk with a minimum of 1-3 years of experience to support our contract with the federal government in Washington, D.C. Administrative support requires the contractor perform a variety of clerical tasks, including, but not limited to providing customer service, office equipment management, data entry, general paperwork, familiarization with agency regulations and support systems, parking pass distribution, filing, photocopying, faxing, scanning, working in the online HelpDesk system, and providing miscellaneous clerical support.
Duties
The contractor shall provide daily administrative support, which includes, but is not limited to:
- Covering the front desk and serving as the point of contact for all “walk-in” customers. The contractor shall determine the customer’s needs, provide assistance, and direct customers to the appropriate point of contact as needed.
- Answering the main office phone line which includes determining the customer’s needs, providing assistance, and directing customers to the appropriate point of contact, as needed, as well as transferring calls, and taking messages.
- Reviewing, assigning, closing, and tracking helpdesk tickets for all functions.
- Distributing approved parking passes to employees and visitors.
- Ensuring all general-use printers, copiers, paper shredders, and other pieces of equipment are fully stocked with paper, toner, and supplies at all times.
- Serving as the procurement file custodian including tracking hardcopy procurement folders, distributing them to staff members, and retrieving/filing them in a filing system as needed.
- Preparing workspaces, which entails tidying the workspace and stocking it with necessary office supplies and equipment.
- Distributing mail that is delivered to the office to employees' mailboxes.
- Providing miscellaneous services and clerical tasks to maintain the office environment, as needed.
- Printing materials, making photocopies, scanning, faxing, and assembling documents and information, as directed.
- Filing and organizing both hard copy folders and electronic records.
- Performing data entry.
- Completing work in accordance with procedures and guidelines established by the Government.
Educational Background and Experience
- High School Diploma
- Minimum one (1) to three (3) years of experience providing Administrative Support
- Demonstrated ability to provide quality customer support
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Clason Point Partners Inc. "CPP" is a Diversified Services Government Contractor, focused on the delivery of standards based, best of breed solutions and services for our customers. CPP provides a wide range of services including Program Management, Information Technology "IT" Support, IT Management, Health Informatics, Financial, Logistics, and Administrative Support Services.
CPP is committed to providing excellent service, quality products, and on-time delivery for all our customers. We achieve this by combining experienced personnel with structured project management methodologies, which emphasize metrics-based quality assurance to ensure continuous delivery of quality service.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.
Job Type: Full-time
Pay: From $19.12 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person