FalconTek has multiple openings for Call Center Rep / Scheduler in Bethesda, MD.
This position will begin fully onsite for the first 90 days to get acclimated to the program. After the first 90 days, it will be a remote position with an onsite requirement every other Thursday.
The Referral Management Health Care Coordinator / Medical Administration Specialist will schedule appointments, answer inbound calls, answer patient questions, and provide outstanding customer service.
The qualifications for this role are 4-6 years of customer service experience to include call center, front desk receptionist, customer service roles, etc OR an Associates, Bachelors, or LPN Certification.
The schedule will be an 8 hour shift within the hours of operation, Monday - Friday, 6am - 6pm.
This is supporting a government program so it will require a background investigation that will take 4-6 weeks to complete prior to starting.
We are conducting interviews immediately so please reach out if you are in the job market and interested in hearing more.
Job Type: Full-time
Pay: $50,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Bethesda, MD: Relocate before starting work (Required)
Work Location: In person