At Sage Staffing we are representing a successful RIA practice in midtown Manhattan who is looking for a talented Wealth Management Operations Specialist to join their growing team. It is important to have experience with Schwab and Fidelity custodial platforms.
Our client is a fast growing boutique wealth management firm located
in New York City providing investment management and financial planning services to
high net worth clients. We are looking for a Wealth Management Operations Specialist
who will play a key role in the firm’s operations group. This RIA has
been named one of the Best Places to Work for Financial Advisers by InvestmentNews
in 2024 for the fourth year in a row.
Wealth Management Operations Specialist Job Overview:
This is a full-time opportunity in our New York City office. This role is an additional hire
to a growing team. The Client Operations Specialist will report to the Director of
Custodian Operations.
Responsibilities:
- Complete daily brokerage operations tasks/workflows to ensure that all
operational procedures and risk controls are followed, documented, and properly
maintained.
- Ability to identify opportunities for improving and automating everyday manual
processes, meeting deadlines, and paying close attention to detail.
- Communicating with clients on their accounts. Clear and courteous
communication is highly valued for success in the role.
- Provide accurate, timely, and effective support for clients, including processing
account paperwork and addressing client inquiries:
o Process and follow up on account paperwork, set up client accounts,
maintain client files and records, and generate appropriate statements and
reporting.
o Act promptly and effectively to address client inquiries and requests and
provide proactive communication and information, as appropriate.
Research and resolve problems and appropriately escalate opportunities
to the advisors/leaders.
o Complete cashiering responsibilities and ACH/wire/check requests.
o Provide ongoing account maintenance and review of new and existing
account activity.
- Build and maintain effective internal working relationships and support teamwork
in meeting company goals:
o Initiate and/or participate in projects and/or initiatives as appropriate with
the intent of continual improvement in processes, client experience, etc.
o Provide support to financial advisors, analysts and fellow operations
colleagues to meet client and firm needs.
o Assist with execution of the strategic vision/goals of the firm.
Job Skills and Attributes of Wealth Management Operations Specialist:
- High attention to detail skills
- Open to feedback and training
- High sense of urgency as it relates to new client account creation and
management
- Strong written and communication skills
- Ability to adapt to shifting priorities, firm culture and style
- Ability to manage multiple workstreams and adhere to deadlines
- Excellent teamwork and communication skills
- Hold oneself accountable for work product
- Ability to work autonomously as well as with a team
Ideal Candidates for Wealth Management Operations Specialist Will Have:
- 1-3 years of operations experience in a financial services firm or bank
- Prior experience at previous custodians (i.e., Schwab, Fidelity) a plus
- CRM experience, Advisor Engine CRM a plus
- Experience with Microsoft Office tools. Advanced excel skill is a plus.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
Compensation package:
Weekly schedule:
Work setting:
Experience:
- Operations: 2 years (Required)
- Custodial (i.e. Schwab, Fidelity): 1 year (Required)
- Microsoft Office: 1 year (Required)
Ability to Commute:
- New York, NY 10165 (Preferred)
Ability to Relocate:
- New York, NY 10165: Relocate before starting work (Required)
Work Location: In person