Head of Internal Operations
Company: Impilo Health
Location: In office
Job Type: Full-Time
We are seeking an experienced and dynamic Head of Internal Operations to oversee and optimize our internal processes. The ideal candidate will have a strong background in operations management, a passion for improving organizational efficiency, and a commitment to fostering a positive workplace culture. This role is critical to ensuring the seamless execution of our business strategies and maintaining high standards of operational excellence.
- Leadership & Management:
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Lead and manage the internal operations team, fostering a collaborative and productive work environment.
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Develop and implement strategic operational plans to support the company's goals.
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Ensure alignment of internal operations with overall business strategy.
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Operational Excellence:
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Streamline processes and implement best practices to improve efficiency and effectiveness.
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Oversee day-to-day operations, ensuring they run smoothly and efficiently.
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Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement.
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Financial Oversight:
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Manage budgets, forecasts, and financial plans for internal operations.
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Ensure cost-effective operations while maintaining high-quality standards.
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Collaborate with the finance team to analyze financial data and optimize operational expenditures.
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Human Resources & Development:
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Oversee HR functions, including recruitment, onboarding, training, and employee development.
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Promote a positive workplace culture and ensure compliance with employment laws and regulations.
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Implement employee engagement initiatives to enhance job satisfaction and retention.
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Technology & Innovation:
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Leverage technology to improve operational processes and efficiency.
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Stay updated with industry trends and advancements to incorporate innovative solutions.
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Ensure the effective use of operational software and tools.
- Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or equivalent is a plus.
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Minimum of 7-10 years of experience in operations management, preferably in the healthcare or tech industry.
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Proven track record of successfully leading and managing operations teams.
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Strong analytical and problem-solving skills.
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Excellent communication and interpersonal skills.
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Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
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Proficiency in operational software and tools.