Job Summary:
Our client is a leading global logistics company that specializes in providing efficient and innovative supply chain solutions. They are committed to excellence and customer satisfaction, ensuring seamless operations across diverse industries.
They are searching for an Finance (Application) Support Analyst to join the corporate accounting team. In this role, you will troubleshoot, analyze, and support the accounting team on the CargoWise platform, including working with internal and external teams. Your responsibilities will include training the accounting team(s), resolving system issues, and implementing enhancements to ensure smooth operations.
*****This is a hybrid work office environment in one of the company locations: Dallas, Baltimore, Raleigh, Charleston, NY, Philadelphia, Atlanta, Chicago, Boston, Miami*****
Key Responsibilities:
- Provide support to the corporate accounting team in operating the system.
- Assist with month-end processes and resolve any processing issues.
- Train staff on Accounts Payable and Accounts Receivable processes.
- Troubleshoot and resolve user issues within the CargoWise system.
- Assist with the development, implementation, and support of new features and processes.
Qualifications:
- College Degree or equivalent work experience in CargoWise rollouts, training, and/or Accounting.
- At least 2 years in a support/training role, preferably in supply chain and logistics.
- Strong knowledge of the CargoWise One platform.
- Prior experience in the logistics industry, specifically freight forwarding.
- Ability to handle confidential information professionally.
- Excellent customer service and interpersonal communication skills.
- Collaborative team player with a strong work ethic.
- Growth mindset with a passion for continuous improvement.
- Proficient in troubleshooting and application support.
- Legal eligibility to work in the US.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience level:
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote