We're hiring for a Full-Time UPS Retail Sales Associate to join our team. The ideal candidate for this position will be a friendly, energetic and professional individual who can provide exceptional customer service and has a positive attitude towards work. As a Retail Sales Associate, you'll be helping customers find items and make selections while standing on your feet for long periods of time. It's a fast-paced environment, so we're looking for someone who enjoys working in an energetic atmosphere. Looking for indivdiuals to work between both UPS Stores (USF Area & Tampa Premium Outlets)
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g., product features, pricing and after-sales services), Packing, Shipping, and Amazon Returns
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Available to work weekends, especially Sunday's
- Able to lift minimum 50lbs
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- AA Degree
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Training takes time and money. We want committed team members. How many months can you commit to this job?
Education:
Experience:
- Customer Service: 4 years (Required)
Language:
- English Fluently (Required)
Work Location: In person