-Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
-Ascertains automotive problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
-Develops estimates by costing materials, supplies, and labor.
-Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
-Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Job Type: Full-time
Pay: $49,936.00 - $56,831.00 per year
Benefits:
- Employee discount
- Paid time off
Day range:
Shift:
License/Certification:
- Driver's License (Preferred)
Work Location: In person