Role: Bilingual Software/QA Tester
Company: Arch Systems
Client: Internal Revenue Service (IRS)
Type: Full-time consulting for long term
Location: Local to New Carrollton, MD or Chamblee, GA
It's a remote opportunity but we need someone local because we require them to be in the office once a week.
Peraton is seeking for an experienced Bilingual Software/QA Tester. This qualified individual will be responsible for supporting Live Assistance (LA) Workstream Leads in testing voice/voicebots and other contact center channel applications (e.g., chat/chatbots, Agent Desktop, E-Mail) for compliance with standards, ensuring workstream deliverables comply. The selected candidate must be able to travel onsite (local office) one day a week.
What you will do:
- Define, document, and execute compliance test cases
- Draft and/or Contribute to the preparation of compliance enterprise life-cycle artifacts
- Conduct compliance demonstrations using IRS accessibility tools (e.g., JAWS, Dragon, Zoom Text).
- Manage test cases and testing using the IRS Enterprise Life-Cycle Management (ELM) tool
- Systems Integration & Testing
- Software QA Testing
- Web Application testing/maintenance of applications and supported processes
- Develop and execute test scripts for functional testing of chatbots in Spanish and English
- Create and execute test scripts for functional testing
- Provides test area with parameters for sample testing and specifies tests to be performed.
- Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements.
- Consults with the development and/or requirements team to coordinate and test applications.
- Performs analysis, diagnostics, and preliminary evaluations of products.
- Develops testing procedures, test plans, scripts, scenarios, functional tests, regression tests, and deployment tests
Required Qualifications:
- Bachelor’s degree and at least must have at least 2 to 4 years of quality assurance/testing experience. Additional years of experience maybe accepted in lieu of the degree.
- At least 2 years of experience testing tools used at the IRS including JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
- Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0. Knowledge of IBM ELM/RQM (IBM Engineering Lifecycle Management / Rational Quality Manager) is highly desirable.
- Must have knowledge of accessibility tools
- Familiarity with one or more of the following: JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
- Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0.
- Must be a Native Spanish Speaker- Oral and Written
- US Citizen or Green Card holder (with at least 3 years of US residency)
- Ability to get an IRS MBI clearance
Preferred Qualifications:
- Active MBI clearance is desired
- Federal and Government experience is plus
- 508 Compliance experience is a plus
Job Type: Full-time
Pay: Up to $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
Experience:
- 508 Testing: 2 years (Required)
Language:
Location:
- Atlanta, GA 30341 (Required)
Ability to Commute:
- Atlanta, GA 30341 (Required)
Work Location: In person