Coordinates infusion and enteral services for patient discharging from inpatient facilities as well as managing therapy changes for existing patients. Communicates regularly via telephone/email/instant messaging with social workers, UICH pharmacy, nursing, inventory, and warehouse staff as well insurance companies. Ability to multitask, attention to detail and flexibility are important qualities for a candidate in this position.
Position Responsibilities
-
Coordinate care for patients admitted to the UICH service
-
Coordinating delivery method of drug with pharmacist
-
Identifying agencies and coordinating provision of infusion and other needed nursing care with the agency
-
Providing follow-up communication with nursing agencies, including but not limited to, drug infusion, IV access and care issues
-
Performs required documentation to record initial care planning, inventory records and verbal and written communication with referral sources
-
Completes chart reviews (as needed) to ensure therapy meets insurance coverage criteria before accepting patient on service
-
Enters lab visits in EPIC
-
Coordinates changes to existing patients therapy
-
Communicates changes with patients, care givers, UICH staff, physicians and nursing agencies
-
Modifies delivery tickets as needed according to new orders received
-
Enters order and updates patient information on Enteral and Chemotherapy patients requiring an SMN renewal then sends a TO DO message to nurses to complete the process
-
Obtain health history and scan into CPR+
-
Communicates regularly with insurance companies to verify coverage and benefits as well obtain prior authorizations as needed
-
High School Diploma or equivalent
-
Recent employment experience in busy office setting, preferably health care related
-
Effective interpersonal and written and verbal communication skills. Excellent telephone skills
-
Ability to multitask. Creative problem solving