About The Elm:
Located in the lake community of Little Elm, Texas, just minutes between Frisco and Denton, The Elm will offer 77 guest rooms and suites with a unique bar and coffeeshop overlooking Lake Lewisville. This new-build boutique location will embody the relaxed lake life that Little Elm loves, in an approachable and upscale setting.
The Role:
Little Elm’s scene is evolving, and at The Elm we’re making it happen. We’re seeking detailed and self-motivated Front Desk Associates to join our opening team of dynamic and passionate hospitality professionals.
Position Requirements:
- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
- Handle all financial matters including credit card and cash transactions securely, accurately and with the utmost honesty
- Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Maintains a friendly, cheerful and courteous demeanor at all times.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person