Great opportunity to join the semiconductor industry! We are a Silicon Valley company that uses chemistry in a clean room environment to support the development of manufacturing in the semiconductor industry. We are also a part of a plubicly listed company with multiple entities on the West Coast and so there is plenty of growth opportunity both within our company and in our group.
Key Responsibilities:
- Works with customers to track the status of their orders, manages expectations, collects feedback and makes recommendations for improvement
- Manages the details: tracks customer parts, issues purchase orders, maintains supply inventory, updates the quality system
- Advocate of quality and safety
- Maestro of online systems and processes, building data to guide good decisions
- Additional duties as assigned
Minimum Requirements/Qualifications:
- Prefer you to have associate or bachelor’s degree and 3-5 years of fast paced detailed people servicing experience
- Must have demonstrated ability in following instructions, be highly detail oriented and have excellent communication skills
- Must have pride in his or her work, be self driven and have a keen quality orientation
- A working knowledge of chemistry and clean room environment is a plus
Interaction with Other Employees
- Works hand-in-hand with the shipping and receiving, day to day interaction with production employees
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Education:
Experience:
- Customer service: 3 years (Required)
- Microsoft Excel: 3 years (Preferred)
- Inside sales: 3 years (Preferred)
- Manufacturing: 2 years (Required)
Work Location: In person