Are you passionate about providing exceptional customer service? We are looking for a Customer Service Associate to join our team, either remotely or in our office. In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve customer issues in a timely and professional manner
Provide product information and recommendations to customers
Process orders, returns, and exchanges
Maintain customer records and update information as needed
Qualifications:
Excellent communication skills
Customer service experience preferred
Ability to multitask and prioritize tasks
Attention to detail and problem-solving skills
Proficiency in Microsoft Office and CRM software
If you are a team player with a positive attitude and a passion for helping others, we want to hear from you! Apply now to join our dynamic customer service team.
Compensation Range: $55K - $60K