Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Profile Summary:
The Channel Partner Manager is responsible for driving growth through distributors. The channel partner manager will work closely with our partner business teams to develop and execute go-to-market activities by leveraging cross functional teams across both organizations. This role requires the candidate to easily converse in sales and technical conversations, create and execute partner enablement initiatives across Benefitfocus and partner organizations, and have a solid technical skills foundation. This is a remote position managing a $2Mil book of business. Regional travel required.
The Contributions You Will Make:
Build and foster critical relationship with channel partner contacts.
Manage work streams to ensure support and service readiness for new partner launches.
Communicate and facilitate understanding of scope of support and partner expectations.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Participate in the execution of the agreed upon GTM commitments with partners.
Ensure consistent delivery of high quality service & support solutions.
Ensure consistent timely resolution of partner issues.
Ensure consistent professional conduct.
Establish cadence to review partner performance, develop action plans and identify emerging issues.
Assess channel footprint to ensure optimal service coverage.
Monitor program compliance and ensure partners meet obligations.
Drive internal meetings to review account status and align performance targets across the organization.
Drive initiatives to improve logistics/transportation of service parts to/from partner.
Maintain pipeline and dashboards that communicates to all stakeholders the effectiveness of programs and investments.
Conduct a regular cadence of reviews of the performance of partners, both internally and with the partners.
Ensure effective and timely internal & external communication and coordination of partner field engagement program strategy & execution results.
Conduct quarterly stewardship meetings with clients and lead other regularly scheduled meetings as necessary.
Assist in sales and marketing activities as needed.
Responsible for special projects as assigned.
Knowledge & Experience:
BS/BA degree in relevant business discipline.
5-8 years in a Business Development, Channel Sales or Channel Management role supporting multiple partners
External industry network with 3+ years SaaS experience - Experience working within the enterprise software development industry is highly desired
Track record of producing sales growth
Ability to build, execute and lead strategy in a cross-functional, fast-moving environment
Strong presentation skills and the ability to articulate complex concepts to cross functional audiences
Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
Ability to work effectively across internal and external organizations
#LI-AG
#Remote
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$114,450 - $143,060 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
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Health, dental, vision and life insurance plans
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401(k) Savings plan – with generous company matching contributions (up to 6%)
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Voya Retirement Plan – employer paid cash balance retirement plan (4%)
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Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
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Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
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Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
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Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
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Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
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Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
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Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities
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