CornerStone Staffing is hiring for Customer Service Representative in Lousiville, KY
Work for one of the largest independent specialty pharmacies in the US!!
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Title: Customer Service Representative
Location: Louisville, KY 40219
Pay: $17
Schedule: Monday-Friday; must be flexible for an 8 hr shift between 9:30am-7pm EST
Job Description:
- Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
- Provide appropriate customer service and an effortless experience to the caller.
- Provide accurate information to the caller.
- Process refills and schedule shipments for patients or providers
- Resolve the callers’ needs.
- Provide appropriate follow-up and next steps for caller.
- Follow Cover My Meds policies and procedures.
- Ability to work a flexible work schedule.
Qualifications/Requirements
- Previous call center experience required
- Previous Pharmacy experience required
- Previous healthcare experience desired
- Excellent interpersonal communication skills
- Proficient with Microsoft Office
- Able to type 35 wpm or greater
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Clinical pharmacy: 1 year (Required)
Ability to Relocate:
- Jeffersonville, IN: Relocate before starting work (Required)
Work Location: In person