Job Summary
The Pool Repair Technician is responsible for the repair and replacement of swimming pool equipment products. Perform swimming pool equipment repairs relating to heaters, filters, pumps, motors, cleaning systems, swimming pool electrical. Knowledge of PENTAIR products is preferred. This position and specializes in diagnosing customer equipment needs and repairs. It also requires skilled repairmen who can sell customers on the value of new and better products and the benefits of our 5-year equipment warranties.
Duties/Responsibilities
· Perform a variety of skilled equipment repair procedures relating to swimming pool heaters, filters, pumps, motors, cleaning systems, and swimming pool electrical systems
· Maintain communication with the management team, office and schedulers to ensure timely repair and maintenance for assigned projects.
· Keep an accurate van inventory of tools and resources and daily maintenance of vehicle (check oil and fluid levels)
· Complete standard paperwork processes accurately and on time per the current standard procedure.
· Maintain an acceptable personal appearance and strong customer focus while working on customer properties.
· Follow safety guidelines and procedures as outlined in company policies, state regulations, OSHA regulations, and OSHA standards.
· Maintain a clean Company Vehicle and adhere to the Shasta Safety Driving Policy.
· Follow current company policies and procedures regarding safety, honesty, integrity, and treating others with respect.
· Ability to get in water to replace lights, pop up heads, etc.
. Performs other duties as assigned by manager.
_ Required Skills_
·Be organized, have the ability to check email, and be able to effectively communicate with your supervisor daily.
·Ability to work independently and maintain the consistent schedule and workload.
· An acceptable MVD license report and clean background check with no prior felony convictions, DWI's or current judgments required, as you will be operating a company van.
· Good communication skills with customers and co-workers.
· Excellent communication skills and customer service-oriented attitude to communicate with customers effectively and pleasantly.
· Attention to detail and ability to document customer information and customer logs.
· Ability to take instruction and adapt to new methods/systems when implemented.
· Must have the ability to communicate in English.
· Diver Certification a plus but not required
· Be willing to work overtime during our busy season or when necessary
_ Required Experience/Qualifications_
· Applicants must have 2+ years of verifiable experience in servicing pool motors, pumps, heaters, electronic controls, and salt chlorination systems. Experience must also include hydraulic and electric trouble shooting skills along with experience working on in floor cleaning systems.
· Applicants must supply references verifying industry experience, as well as references for their ability to interact with coworkers, management, and customers in a positive manner.
_ Physical Requirements_
· Frequently required to stand; walk; sit; occasionally use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear
· Occasionally lift and/or move up to 100+ pounds
·Due to the nature of the work performed for your safety you must be capable of swimming.
·Pre-employment drug screening and completion of a pre-employment background check are required as a condition of employment.
Schedule
Hours: Monday through Friday with a start time of 7:30am
Compensation
$24.00/hour- $27.00/hour
Benefits
- 401(k) Account
- Dental insurance
- Employee Assistance Program
- Vision insurance
- Flexible Spending Account (FSA)
- Medical insurance
- Health Savings Account (HSA) + employer contribution
- Life insurance
- Paid Holidays
- Paid Vacation Time
- Paid Sick Time Off
- Short Term Disability- Employer paid.
- Parental leave options
- $400 Employee Referral program
- Retirement plan
_ General Expectations/Responsibilities:_
- Continuously improve through education, professional training, and certification.
- Represent the company in a manner that supports our mission statement.
- Train adequate backup personnel to support your role in your absence.
- Treat your co-workers and clients with respect.
- Communicate with honesty, openness, and transparency.
- Act with integrity (honor your word), set the example, and be accountable.
Shasta Industries Inc. is an Equal Employment Opportunity Employer committed to diversity and inclusion in the workplace. Shasta Industries Inc. will not tolerate discrimination against any applicant for employment or employee on the basis of age (40 and over), ancestry, color, religious creed, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental disability, military or veteran status, national origin, physical disability, race, receipt of public assistance, sex, sexual orientation, or any other status protected by federal, state, or local laws. This commitment governs all aspects of employment including, but not limited to: hiring, promotion, demotion, transfer, layoff, termination, compensation, discipline, and access to benefits and training. Additionally, Shasta Industries Inc. is committed, in accordance with applicable law, to making reasonable accommodations for job applicants and employees based on a qualifying disability, a sincerely held religious belief or practice, and for pregnancy, childbirth or related health conditions. Applicants and employees who feel they have experienced or witnessed discrimination or who wishes to request a reasonable accommodation should contact the Human Resources Department. Shasta Industries Inc. prohibits retaliation against any individual for making a complaint under this policy, for opposing discrimination, for participating in an investigation pursuant to this policy, or for requesting a reasonable accommodation.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Expected hours: 38 – 41 per week
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Fuel card
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tools provided
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No nights
Supplemental pay types:
Work Location: In person