Job Requirements
Required Education: Bachelor's degree AND:
- 36 months experience as IT Help Desk, Client Support, or related field
Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 84 months related experience.
Skills:
- Knowledge of different applications and systems
- Ability to diagnosis and solve IT problems
- Knowledge of remote desktop applications.
Strong analytical and problem- solving skills.
- Ability to communicate verbally and in writing.
- Excellent interpersonal skills.
Working Conditions:
- Physical: Sits for prolonged periods of time. Use of computer. Manual dexterity. Communicate effectively and listens.
- Environmental: Standard Office Environment.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.