Bilingual Customer Service & Sales Representatives Position Available
HTX Strategies is seeking a Bilingual Customer Service & Sales Representatives who are able to respond to inquiries to clients, provide superb customer service and provide additional assistance. HTX Strategies provides growing opportunities for candidates that excel in Customer Service and Sales. We serve some of the largest brands in the telecommunication industry. This is a fun, challenging opportunity for those that seek personal and professional development.
Your responsibilities will include the following:
- Ability to navigate through applications including salesforce and other software's
- Ability to work and respond to customer issues/complaints
- Provide assistance to new customers
- Up-sell to existing eligible customers
- Selling to existing and new customers
- Respond to customer requests in a timely fashion
- Track customer calls and client meetings for reporting purposes
- Memorizing training script and maintain client product knowledge
- Be open to receptive feedback and must be willing to change and improve behavior
- Provide an exceptional customer service experience
- Adhere to compliance regulations
Job Requirements:
- Bilingual Candidates and experience using both languages in a professional capacity is preferred
- Excellent communication skills in both languages
- Willingness to learn and to take on new challenges
- Professional, courteous, and forbearing
- Active listening skills and attention to detail
- High school diploma, GED, or equivalent, Associates or Bachelors degree
- Computer literate
- Proven experience as a customer service sales representative, customer support representative, or similar
Job Type: Full-time
Pay: $800.00 - $1,500.00 per week
Benefits:
- Professional development assistance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person