Administrative Support Specialist Job Description
Revised: Harrington & Assoc.; Compensation Data Not-For-Profit Survey for the Southeastern U.S) 2017
JOB DESCRIPTION
(Child Development, Early Education Department)
Position: Early Education Support Specialist
Reports to: Director of Child Development, Early Education and Special Projects
Grade Level: 7
Wage & Hour Status: Non-Exempt, Full-Time
Purpose: The Early Education Support Specialist of the Early Learning Coalition of Seminole (Coalition) is primarily
responsible for supporting the departments under the supervision of the Director of Child Development, Early Education
and Special Projects, departments under the Director of Quality Improvements, and contractors as it relates to the
School Readiness and Voluntary Pre-Kindergarten (VPK) programs. Responsibility also includes but not limited to
completing contracted required tasks in the area of Child Development. To promote high quality early learning
opportunities for children in compliance with the Coalition’s policies and procedures as required by the Coalition Grant
Agreement with Office of Early Learning and other funding entities. The Early Education Support Specialist service
functions are performed in person, secured email, letters, telephone, and Florida’s Office of Early Learning Coalition
Services Portal. This position will assist with outreach services to different populations to ensure awareness of early
education and care services for the children in Seminole County. The successful candidate must possess exemplary
interpersonal, customer service and organization skills along with a professional demeanor.
(This job description may not be all-inclusive, and employees are expected to perform all other duties as
assigned and directed by management. Job descriptions and obligations may be modified when deemed
appropriate by management.)
Functions and responsibilities:
- Work collaboratively with Quality Improvement Department staff and all other individuals providing support,
as required, to all the program initiatives to ensure the families and child care providers the Coalition serves
are connected to and receiving additional resources and support.
- To provide excellent customer service to all Early Learning Coalition of Seminole clients and families.
- Ensure Coalition’s goals of achievement are met from Quality Improvement Systems (PFP), ASQ Online, to
Pre and Post Child Assessments, and other contractual requirements and program iniatives.
- Promotes community awareness of the need for and benefits of inclusion, including access to the warm line.
- Maintains family and community resource materials.
- Provides consultation and on-site technical assistance to parents while conducting online Ages and Stages
Questionnaire (i.e. ASQ summary, developmental activities, and thank you letter).
- Assist in preparing and maintaining ASQ/Inclusion services and children’s files.
- Ensure proper routing of documentation for children’s files. Maintain tracking system for documents needed
for children’s files for children who are below in two domains. Files to include ASQ result summary, and
developmental observation form.
- Pull children’s files for scheduled appointments with Child Development Specialists or designee.
- Greet and provide information, assistance, and services to the general public, employees, and others in
person, by telephone or by other forms of communication to include tracking of visitors as well as
documentation of information as needed. Schedule appointments as appropriate.
- Process ASQ result letters and information summaries to centers in portal.