Santa Barbara's Castillo Inn is seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the nightly operations of the hotel, ensuring guest satisfaction, and maintaining accurate financial records.
Responsibilities
- Conduct night audit procedures to verify all accounts are in balance
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries and resolve any issues or complaints
- Process payments and maintain accurate financial records
- Prepare daily reports for hotel management
- Monitor security cameras and ensure the safety of guests and property
- Assist with any additional tasks as needed during the night shift
Skills:
- Experience in hospitality or guest services a plus
- Proficiency in night audit procedures preferred
- Strong customer service skills
- Knowledge of hotel management systems
- Ability to work in a fast-paced environment
- Familiarity with phone systems and reservations software
If you are a dedicated individual with a passion for providing exceptional customer service and ensuring the smooth operation of a hotel during the night hours, we invite you to apply for the Night Auditor position.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 24 per week
Benefits:
Schedule:
- 8 hour shift
- Overnight shift
- Weekends only
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Hotel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Santa Barbara, CA 93101 (Required)
Work Location: In person