The Toledo Clinic in Toledo, OH is seeking a Part-Time Medical Receptionist/Therapy Care Coordinator to serve in their Physical Therapy Clinic.
It is the mission of The Toledo Clinic, Inc. to promote healthcare and provide integrated, high-quality primary and specialty care to Toledo and surrounding communities and the vision to be the leader in providing the best possible clinical quality, patient access, and financial value to our patients.
If you share their passion for providing the most compassionate care, then this career destination is for you!
Responsibilities and Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
- Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
- Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.
- This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.
- Other duties as assigned.
Minimum Requirements:
- 1-2 years of Physical Therapy Office experience a plus
- 1-2 years in a medical office environment preferred
- Experience with EMR systems preferred
- Knowledge and understanding of insurance authorizations
- Experience with patient scheduling
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
Other Skills Required:
- Ability to Multi-Task
- Organized
- Self-Motivated
- Attention to detail
Req # 2516
Job Type: Part-time
Healthcare setting:
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your desired hourly rate of pay?
Ability to Relocate:
- Toledo, OH 43623: Relocate before starting work (Required)
Work Location: In person