Lead problem solving team to analyze and resolve internal/external issues.
- Lead/participate scrap reduction and process improvement projects with other functions.
- Identify and eliminate non-standardized work practices and establish alternative procedures for contingency.
- Participate in Design Reviews, PFMEA and Conrol Plan development and plan appropriate actions to reduce RPN.
- Coordinate PPAPs for outsourcing of the operations, supplier resourcing, internal machine moves, new machine installation, rework processes, etc.
- Evaluate Process Change Requests and implement the changes through PPAP / PTR per GKN standrads and customer requirements.
- New product and process launch validation through APQP.
- Understand process variation and take preventive measures.
- Manage Product/Process Deviation requests and work with customers for approval.
- Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer specific requirements.
- Work with Supplier Quality group to resolve supplier related issues to ensure defect free product.
- Ensure compliance to IATF Standards & other Customer Specific Requirements.
- Evaluate and report progress of team toward established goals and objectives.
- Track and Report Quality KPIs for the respective area / customer.
- Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
- Keep abreast of new developments and techniques within the quality field.
- Organize and present data to management for decision making.
- Resolve disputes with internal and external customer involving product quality.
- Respond to customer inquires concerning product, service and deliveries.
- Participate in technical discussions with both customers and suppliers.
- Provide input to department budget and work to control costs.
- Comply with all company and departmental policies and procedures.
- Responsible for communicating when there is an issue affecting the Environment, Health, Safety or Quality to his / her respective Manager