Job Title: Certification Adviser / Inside Sales Executive
Reporting To: Sales Director
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Job Purpose:
To deliver the new Certification sales and cross-sales targets of other products and services within this Certification Body.
Accountabilities:
Selling
- Dealing with new enquires, providing clear, relevant and accurate information
- Following-up of both new and existing client quotations
- Identifying opportunities to cross-sell other products within the company portfolio
- Carrying out regular follow-ups with existing client accounts to maintain relationships
- Leveraging opportunities with existing clients through ongoing relationship management
- Coordinating sales effort with team members and other departments
- Achieving agreed upon sales targets and outcomes within defined timescales.
Supporting
- Liaising with Client Service and Field Audit teams in order to deal with general client enquiries
- Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team – working with the Sales & Marketing Director to deliver upon these.
Administrative
- Ensuring client records are maintained, using agreed system and procedures, including ‘Activities’
Success criteria:
- Achieving the monthly, annual and rolling quarterly targeted level of new Certification sales and cross-sales of other products/services within the organisation.
Context:
The Certification Adviser is responsible for ensuring that the new Certification sales and cross-sales targets are met.
Competencies:
High level behavioural indicators
- Highly motivated and target driven with a proven track record in sales
- Relationship management skills and openness to feedback
- An in-depth company product knowledge
- A positive, friendly and driven predisposition
- An ability to establish trust through building rapport
- Excellent persuasiveness skills
- Effective communication skills, both oral and written
- An ability to manage workload to ensure client experience and conversion rates are upheld
- An ability to work well within a team
- Excellent knowledge of MS Office.
This is an office based role, in Arvarda, Denver, Colorado 5 times per week
Salary - 50,000-55,000 USD + Sales bonus
This job description is not exhaustive and the role-holder may be required to do other duties in support of business needs as may change from time to time.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Schedule:
Experience:
- Sales: 3 years (Required)
Ability to Commute:
Work Location: In person