Job Summary:
We are seeking a Par-Time Night Auditor Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and upholding the image of our establishment.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate departments
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate records
- Assist with night audit procedures as needed
Skills:
- Hilton Brand Experience required
_ OnQ PMS experience preferred
- Experience in guest services or hospitality industry preferred
- Strong phone etiquette and customer service skills
- Knowledge of hotel operations and hospitality management
- Ability to perform night audit duties is a plus
- Bilingual or multilingual proficiency is advantageous
- Familiarity with phone systems and reservation software
Joining our team as a Night Auditor offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills. If you have a passion for delivering exceptional service, we invite you to apply for this exciting position.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 24 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
- Weekends only
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Largo, MD: Relocate before starting work (Required)
Work Location: In person