A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
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Follow Brand standards, recipes, and systems
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Follow food safety standards
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Prepare food and beverages
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Assemble and package orders and serve to guests
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Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
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Maintain a clean and organized workstation
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Clean equipment and guest areas
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Stocking items such as cups, lids, etc. at workstation
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Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
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Follow speed of service standards
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Serve and communicate with guests
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Maintain a guest focused culture in the restaurant
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Communicate effectively with managers and coworkers
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Organize and maintain stock room and refrigerated areas
Education/Experience:
Key Competencies
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Works well with others in a fast-paced team environment
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On time, demonstrates honesty and a positive attitude
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Willingness to learn and adapt to change
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Guest focused
Physical Demands/Working Conditions:
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Standing on feet
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Repetitive motion including bending, stooping, and reaching
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Lifting objects including boxes, ice, and product up to 20lbs (if applicable)
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Working in a small space