Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive experience. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and friendly welcome and ensure all are over 21
- Escort guests to their tables and provide menus
- Assist guests with seating arrangements and accommodate special requests
- Maintain cleanliness and organization of the host/host station and lobby area
- Monitor guest flow and make necessary adjustments to seating arrangements
- Handle guest complaints or concerns with patience and professionalism
- Collaborate with team members to create a positive and welcoming atmosphere
Skills:
- Strong hospitality skills with a genuine desire to help others
- Excellent guest services skills, including the ability to anticipate needs and exceed expectations
- Outstanding customer service skills with the ability to handle difficult situations calmly and effectively
- Strong interpersonal skills for building positive guest relations
- Ability to thrive in a fast-paced environment while maintaining attention to detail
Please note that all positions at our establishment are paid, including internship positions. We offer competitive pay rates, flexible scheduling, opportunities for career advancement, and a supportive work environment. If you are passionate about providing exceptional customer service and creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Expected hours: 10 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Haddonfield, NJ 08033: Relocate before starting work (Required)
Work Location: In person